Simple Rib Beanie + Touchscreen Gloves

I first purchased mine at a boutique a couple of years ago, then lost it last year. I hadn’t heard of the brand before but I like the effort and message behind the brand. I couldn’t find anything to replace it. So soft, stretchy, and non-itchy. I can (and have) worn this for many hours. I recently purchased 4 more colors:)

The hat is very cute, but the gloves are way too small. I emailed customer service a few times about returning the gloves before they finally responded. They told me I could return them, but they would deduct $10 for shipping and send me a shipping label. I only had 5 business days to do this. I never received the shipping label and they never responded to my reply emails about how much the refund will be. I wanted this info to see if it was worth sending back the gloves. Today is the fifth business day and I won’t have time to get to the post office. Very disappointed!