In the unlikely event that your purchase arrives damaged or less than spectacular in any way, you can return unopened merchandise in original tags and packaging within 14 days for a full refund not including shipping and handling.
Please note that all sale and international purchases are final sale.
HOW DO I MAKE A RETURN?
Before returning or exchanging items, please email sales(at)verloopknits.com for a return authorization (RA) code and a prepaid mailing label. We cannot issue refunds or exchanges without this code. You must include this RA code in your shipment. Returns and exchanges are subject to a $10 restocking and shipping fee which will be deducted from the refund.
We will process your return as soon as possible but please allow up to 7 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.
Should you have any other issues with an order, please get in touch and we'll do our best to take care of you. We reserve the right to deny requests if the reasons for exchanges do not meet our return policy requirements.